Avaya will be implementing a production control freeze period beginning Thursday, December 18th 2025 and ending Sunday, January 4th 2026. During this period no feature or tenant capabilities will be added; however, emergency service resolution will continue.
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Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 18, 2025 - 16:00 EST
Update
We will be undergoing scheduled maintenance during this time.
Posted Feb 13, 2025 - 15:18 EST
Scheduled
Avaya will be updating the EU components of the CPaaS solution to align with best practice recommendations from Google. During this time, the SBCs in the EU clusters will be updated. Any calls on an SBC under maintenance will be dropped and will need to be re-established. Please contact Avaya if you have any concerns or questions on this maintenance.
Posted Feb 18, 2025 - 16:00 EST
This scheduled maintenance affected: SIP Trunking (Inbound Calling, Outbound Calling).