Centered Block of Text

All Systems Operational

Avaya Experience Platform Public (AXP Public) Operational
Voice - North America (NA) Operational
Email - North America (NA) Operational
Chat - North America (NA) Operational
Messaging - North America (NA) Operational
Analytics - North America (NA) Operational
Social Connections - North America (NA) Operational
API Access - North America (NA) Operational
Preview Dialing - North America (NA) Operational
Voice - Europe (EU) Operational
Email - Europe (EU) Operational
Chat - Europe (EU) Operational
Messaging - Europe (EU) Operational
Analytics - Europe (EU) Operational
Social Connections - Europe (EU) Operational
API Access - Europe (EU) Operational
Preview Dialing - Europe (EU) Operational
Voice - United Kingdom (UK) Operational
Email - United Kingdom (UK) Operational
Chat - United Kingdom (UK) Operational
Messaging - United Kingdom (UK) Operational
Analytics - United Kingdom (UK) Operational
Social Connections - United Kingdom (UK) Operational
API Access - United Kingdom (UK) Operational
Preview Dialing - United Kingdom (UK) Operational
Voice - AsiaPacific (APAC) Operational
Email - AsiaPacific (APAC) Operational
Chat - AsiaPacific (APAC) Operational
Messaging - AsiaPacific (APAC) Operational
Analytics - Asiapacific (APAC) Operational
Social Connections - AsiaPacific (APAC) Operational
API Access - AsiaPacific (APAC) Operational
Preview Dialing - AsiaPacific (APAC) Operational
Voice - Australia (ANZ) Operational
Email - Australia (ANZ) Operational
Chat - Australia (ANZ) Operational
Messaging - Australia (ANZ) Operational
Analytics - Australia (ANZ) Operational
Social Connections - Australia (ANZ) Operational
API Access - Australia (ANZ) Operational
Voice - Canada (CA) Operational
Email - Canada (CA) Operational
Chat - Canada (CA) Operational
Messaging - Canada (CA) Operational
Analytics - Canada (CA) Operational
API Access - Canada (CA) Operational
Voice - Japan (JP) Operational
Email - Japan (JP) Operational
Chat - Japan (JP) Operational
Messaging - Japan (JP) Operational
Analytics - Japan (JP) Operational
API Access - Japan (JP) Operational
Voice - India (IN) Operational
Email - India (IN) Operational
Chat - India (IN) Operational
Messaging - India (IN) Operational
Analytics - India (IN) Operational
Avaya Experience Platform Private (AXP Private) Operational
AXP Connect - Voice Operational
Communications APIs (CPaaS Voice/API) Operational
REST API Operational
General Infrastructure Operational
Lookups Operational
Dashboard Operational
Voice Operational
Phone Numbers Operational
Transcriptions Operational
Recordings Operational
Communications Messaging (CPaaS Messaging) Operational
Inbound SMS Operational
Inbound MMS Operational
Outbound SMS Operational
Outbound MMS Operational
SIP Trunking Operational
Inbound Calling Operational
Outbound Calling Operational
Media Processing Regions Operational
North America East Operational
North America Northeast Operational
North America West Operational
North America Central Operational
South America East Operational
Asia Southeast Operational
Asia Northeast Operational
Asia South Operational
Europe North Operational
Europe Central Operational
Europe West Operational
Oceania Operational
Asia Operational
Europe Operational
Spaces Operational
Dialing Operational
Messaging Operational
Live Meetings Operational
Media Processing Operational
Sign-In Operational
Mobile App Operational
Email Invites Operational
Calendar Integration Operational
Avaya Meeting Scheduler Operational
Screen share Operational
SMS Operational
Verification call Operational
Avaya Social Connections Operational
Facebook Operational
Twitter Operational
Instagram Operational
Core Operational
Admin Portal Operational
OneCloud Admin Portal Operational
Web portal Operational
US DC connectivity Operational
EU DC Connectivity Operational
Agents/Widgets/Tools Operational
Virtual Agent Operational
SMCC Widget Operational
CX History Operational
Video consultation tool Operational
Recording Operational
Reporting Operational
Invites / Waiting Room Operational
Voice and SMS Operational
Meeting Operational
API Operational
Avaya Cloud Office (ACO) Operational
Calling - Inbound - Americas Operational
Calling - Inbound - EMEA Operational
Calling - Inbound - APAC Operational
Calling - Outbound - Americas Operational
Calling - Outbound - EMEA Operational
Calling - Outbound - APAC Operational
Calling - Call Queue - Americas Operational
Calling - Call Queue - EMEA Operational
Calling - Call Queue - APAC Operational
Phones - Deskphone - Americas Operational
Phones - Deskphone - EMEA Operational
Phones - Deskphone - APAC Operational
Phones - Softphone - Americas Operational
Phones - Softphone - EMEA Operational
Phones - Softphone - APAC Operational
SMS - Inbound - Americas Operational
SMS - Inbound - EMEA Operational
SMS - Inbound - APAC Operational
SMS - Outbound - Americas Operational
SMS - Outbound - EMEA Operational
SMS - Outbound - APAC Operational
Fax - Inbound - Americas Operational
Fax - Inbound - EMEA Operational
Fax - Inbound - APAC Operational
Fax - Outbound - Americas Operational
Fax - Outbound - EMEA Operational
Fax - Outbound - APAC Operational
Meeting - RingCentral Meetings - Americas Operational
Meeting - RingCentral Meetings - EMEA Operational
Meeting - RingCentral Meetings - APAC Operational
Meeting - Avaya Cloud Office Video - Americas Operational
Meeting - Avaya Cloud Office Video - EMEA Operational
Meeting - Avaya Cloud Office Video - APAC Operational
Connect Platform - Americas Operational
Connect Platform - EMEA Operational
Connect Platform - APAC Operational
Service Portal - Americas Operational
Service Portal - EMEA Operational
Service Portal - APAC Operational
Developer Sandbox - Americas Operational
Developer Sandbox - EMEA Operational
Developer Sandbox - APAC Operational
Analytics - Live Reports - Americas Operational
Analytics - Live Reports - EMEA Operational
Analytics - Live Reports - APAC Operational
Analytics - Analytics Portal - Americas Operational
Analytics - Analytics Portal - EMEA Operational
Analytics - Analytics Portal - APAC Operational
Avaya API Gateway Operational
Asia Pacific (APAC) Operational
Australia (ANZ) Operational
Europe (EU) Operational
North America (NA) Operational
South America (SA) Operational
United Kingdom (UK) Operational
Canada (CA) Operational
IP Office Operational
Avaya Subscription - NA1 Operational
Avaya Subscription - NA2 Operational
Avaya Subscription - EU1 - v2 Operational
Avaya Subscription - EU2 Operational
Avaya Subscription - UK1 Operational
Avaya Subscription - APAC1 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

AXP Scheduled Maintenance - Prod-NA (North America Data Center) Jan 25, 2026 07:30-08:30 EST

Please be advised of this planned update release window for AXP Scheduled Maintenance - Prod-NA (North America Data Center). This planned feature update release does not require any downtime on other AXP services. No impact for AXP Connect customer.
Posted on Jan 23, 2026 - 13:24 EST
Jan 24, 2026

No incidents reported today.

Jan 23, 2026
AXP Scheduled Maintenance - Prod-UK (United Kingdom Data Center)
Completed - The scheduled maintenance has been completed.
Jan 23, 17:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 16:00 EST
Update - We will be undergoing scheduled maintenance during this time.
Jan 23, 13:22 EST
Scheduled - Please be advised of this planned update release window for AXP Scheduled Maintenance - Prod-UK (United Kingdom Data center ). This planned feature update release does not require any downtime on other AXP services. No impact for AXP Connect customers
Jan 23, 13:21 EST
Prod-UK : AXP Public Web Chat not working for some customers
Resolved - This incident has been resolved.
Jan 23, 13:24 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 17, 10:26 EST
Investigating - We are currently investigating this issue.
Jan 17, 09:23 EST
Jan 22, 2026

No incidents reported.

Jan 21, 2026

No incidents reported.

Jan 20, 2026

No incidents reported.

Jan 19, 2026

No incidents reported.

Jan 18, 2026

No incidents reported.

Jan 17, 2026
Jan 16, 2026

No incidents reported.

Jan 15, 2026

No incidents reported.

Jan 14, 2026

No incidents reported.

Jan 13, 2026

No incidents reported.

Jan 12, 2026

No incidents reported.

Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

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