Prod-NA: agents may experience delays in workspaces.

Incident Report for Avaya Cloud Products

Resolved

This incident has been resolved.

Posted Sep 26, 2025 - 16:23 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 26, 2025 - 16:22 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 26, 2025 - 16:15 EDT

Investigating

We are investigating a possible issue. During this time agents may experience delays in workspaces.

Posted Sep 26, 2025 - 15:21 EDT

This incident affected: Avaya Experience Platform Public (AXP Public) (Voice - North America (NA), Email - North America (NA), Chat - North America (NA), Messaging - North America (NA), Analytics - North America (NA)).