Please be advised of this planned maintenance activity for Avaya Experience Platform to Prod-ASE Environment (Asia Pacific Data Centre)

Scheduled Maintenance Report for Avaya Cloud Products

Completed

The scheduled maintenance has been completed.

Posted Feb 05, 2025 - 17:00 EST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Feb 05, 2025 - 14:00 EST

Update

We will be undergoing scheduled maintenance during this time.

Posted Feb 05, 2025 - 06:22 EST

Scheduled

As part of our ongoing commitment to performance, reliability and security, we are doing this essential maintenance update to our Cloud infrastructure with our vendor.

Please note that this activity will not affect our standard Omni Channel services for Digital, Voice and Analytics. There is no impact to service.

Posted Feb 05, 2025 - 06:16 EST

This scheduled maintenance affected: Avaya Experience Platform (AXP) (Voice - AsiaPacific (APAC), Email - AsiaPacific (APAC), Chat - AsiaPacific (APAC), Messaging - AsiaPacific (APAC), Analytics - Asiapacific (APAC), Social Connections - AsiaPacific (APAC), API Access - AsiaPacific (APAC), Preview Dialing - AsiaPacific (APAC)).