Please be advised of this planned maintenance activity for Avaya Experience Platform to Prod-SA Environment (South America Data Centre)

Scheduled Maintenance Report for Avaya Cloud Products

Completed

The scheduled maintenance has been completed.

Posted Apr 23, 2025 - 04:00 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Apr 23, 2025 - 00:00 EDT

Scheduled

As part of our ongoing commitment to AXP Platform performance, reliability and security, we are performing this standard maintenance update to our Cloud infrastructure. Please note that this activity will not affect our standard Omni Channel services for Digital, Voice and Analytics. There is no impact to service.

Posted Apr 22, 2025 - 13:38 EDT

This scheduled maintenance affected: Avaya Experience Platform (AXP) (Voice - South America (SA), Email - South America (SA), Chat - South America (SA), Messaging - South America (SA), Analytics - South America (SA), Social Connections - South America (SA), API Access - South America (SA), Preview Dialing - South America (SA)).