Please be advised of this planned maintenance activity for Avaya Experience Platform to Prod-NA Environment (North America Data Centre)

Scheduled Maintenance Report for Avaya Cloud Products

Completed

The scheduled maintenance has been completed.

Posted Dec 17, 2024 - 05:30 EST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Dec 17, 2024 - 05:00 EST

Scheduled

As part of our ongoing commitment to performance, reliability and security, we are doing this essential maintenance update to our Cloud infrastructure with our vendor.

Please note that this activity will not affect our standard Omni Channel services for Digital, Voice and Analytics. There is no impact to service.

Posted Dec 16, 2024 - 06:14 EST

This scheduled maintenance affected: Avaya Experience Platform (AXP) (Voice - North America (NA), Email - North America (NA), Chat - North America (NA), Messaging - North America (NA), Analytics - North America (NA), Social Connections - North America (NA), API Access - North America (NA), Preview Dialing - North America (NA)).