SMS and MMS Inbound Experiencing Delivery Issue

Incident Report for Avaya Cloud Products

Resolved

This incident has been resolved.

Posted Jul 16, 2024 - 11:02 EDT

Monitoring

A fix has been implemented, and we are monitoring the results.

Posted Jul 16, 2024 - 09:59 EDT

Investigating

We are currently investigating the issues with our micro-callback messages that are causing inbound SMS and MMS delivery to fail. Our development team has been engaged and will provide an update as soon as possible.

Posted Jul 16, 2024 - 08:06 EDT

This incident affected: Communications Messaging (CPaaS Messaging) (Inbound SMS, Inbound MMS).