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Prod-UK : Ongoing instability with AXP Customer Journey

Incident Report for Avaya Cloud Products

Identified

a fix and testing is in progress. The next update expected at 1pm GMT.

Posted Feb 26, 2026 - 21:00 EST

Investigating

We are currently investigating this issue.

Posted Feb 26, 2026 - 19:07 EST

This incident affects: Avaya Experience Platform Public (AXP Public) (Voice - United Kingdom (UK), Email - United Kingdom (UK), Chat - United Kingdom (UK), Messaging - United Kingdom (UK), Analytics - United Kingdom (UK), Social Connections - United Kingdom (UK), API Access - United Kingdom (UK), Preview Dialing - United Kingdom (UK)).