Please be advised of this planned maintenance Activity for Avaya Experience Platform to Prod-CAC Environment (Canada Data Centre).

Scheduled Maintenance Report for Avaya Cloud Products

Completed

The scheduled maintenance has been completed.

Posted Jan 14, 2025 - 02:00 EST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jan 14, 2025 - 00:00 EST

Scheduled

As part of our ongoing commitment to AXP Platform performance, reliability and security, we are performing this standard maintenance updates to our Cloud infrastructure.

Please note that this activity will not affect our standard Omni Channel services for Digital, Voice . However, Historical Reporting in Analytics will not update with new data during the upgrade, but reports will be active with old data. Once the maintenance is complete, all reporting data will catch up and be accurately reflected

Posted Jan 13, 2025 - 05:01 EST

This scheduled maintenance affected: Avaya Experience Platform (AXP) (Analytics - Canada (CA)).