SMS delivery delayed for specific routes

Incident Report for Avaya Cloud Products

Resolved

This incident has been resolved.

Posted Jun 15, 2022 - 21:07 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 15, 2022 - 14:58 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Jun 15, 2022 - 10:32 EDT

Investigating

We are currently investigating the issue, messages are still being queued, but delivery can be delayed for specific SMS routes.

Posted Jun 15, 2022 - 09:04 EDT

This incident affected: Communications Messaging (CPaaS Messaging) (Inbound SMS, Inbound MMS, Outbound SMS, Outbound MMS).