Avaya Experience Platform - INCIDENT - Issue with axp-stateless.azurewebsites.net in REST API Orchestration
Resolved
This incident has been resolved
Posted Jan 10, 2025 - 06:08 EST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jan 10, 2025 - 04:37 EST
Identified
The issue has been identified and a fix is being implemented.
Posted Jan 09, 2025 - 10:42 EST
Investigating
Please be advised on this ongoing Incident with axp-stateless.azurewebsite.net Rest API in Orchestration workflow . We are investigating the issue
Please Note that this incident only impact for axp-stateless Rest API, all other orchestration workflow are working as expected
Posted Jan 09, 2025 - 10:41 EST
This incident affected: Avaya Experience Platform (AXP) (Voice - North America (NA), Email - North America (NA), Chat - North America (NA), Messaging - North America (NA), Analytics - North America (NA), Social Connections - North America (NA), API Access - North America (NA), Preview Dialing - North America (NA), Voice - South America (SA), Email - South America (SA), Chat - South America (SA), Messaging - South America (SA), Analytics - South America (SA), Social Connections - South America (SA), API Access - South America (SA), Preview Dialing - South America (SA), Voice - Europe (EU), Email - Europe (EU), Chat - Europe (EU), Messaging - Europe (EU), Analytics - Europe (EU), Social Connections - Europe (EU), API Access - Europe (EU), Preview Dialing - Europe (EU), Voice - United Kingdom (UK), Email - United Kingdom (UK), Chat - United Kingdom (UK), Messaging - United Kingdom (UK), Analytics - United Kingdom (UK), Social Connections - United Kingdom (UK), API Access - United Kingdom (UK), Preview Dialing - United Kingdom (UK), Voice - AsiaPacific (APAC), Email - AsiaPacific (APAC), Chat - AsiaPacific (APAC), Messaging - AsiaPacific (APAC), Analytics - Asiapacific (APAC), Social Connections - AsiaPacific (APAC), API Access - AsiaPacific (APAC), Preview Dialing - AsiaPacific (APAC), Voice - Australia (ANZ), Email - Australia (ANZ), Chat - Australia (ANZ), Messaging - Australia (ANZ), Analytics - Australia (ANZ), Social Connections - Australia (ANZ), API Access - Australia (ANZ), Voice - Canada (CA), Email - Canada (CA), Chat - Canada (CA), Messaging - Canada (CA), Analytics - Canada (CA), API Access - Canada (CA), Voice - Japan (JP), Email - Japan (JP), Chat - Japan (JP), Messaging - Japan (JP), Analytics - Japan (JP), API Access - Japan (JP), Voice - India (IN), Email - India (IN), Chat - India (IN), Messaging - India (IN), Analytics - India (IN), Social Connections - India (IN), API Access - India (IN)).