Please be advised of this routine maintenance activity on orchestration for Avaya Experience Platform to Prod-ASE Environment (APAC Data Centre)

Scheduled Maintenance Report for Avaya Cloud Products

Completed

The scheduled maintenance has been completed.

Posted Sep 08, 2025 - 17:30 EDT

Verifying

Verification is currently underway for the maintenance items.

Posted Sep 08, 2025 - 17:08 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Sep 08, 2025 - 16:30 EDT

Scheduled

As part of our ongoing commitment to the performance, reliability, and security of the Avaya Experience Platform (AXP), we will conduct standard Cloud infrastructure maintenance in the Prod-ASE environment (APAC Data Centre).

Impact - No impact to service is expected. Omni-Channel services (Digital, Voice, and Analytics) will remain available and operate normally.

Posted Sep 08, 2025 - 13:58 EDT

This scheduled maintenance affected: Avaya Experience Platform Public (AXP Public) (Voice - AsiaPacific (APAC), Email - AsiaPacific (APAC), Chat - AsiaPacific (APAC), Messaging - AsiaPacific (APAC), Analytics - Asiapacific (APAC)).