Avaya Experience Platform - CHG0873834 - Singapore/Asia Pacific regional Data Centre - Drop 68 Feature Update
Scheduled for May 8, 15:00 - 21:00 EDT
Scheduled
Please be advised of this Feature update release window for Avaya Experience Platform, Drop 68 Release to Prod-ASE Environment (Singapore/Asia Pacific regional Data Centre), which will cover feature and hotfix updates across Voice, Digital, and Workspaces.

This planned Feature update release does not require any downtime and is expected to be transparent to end users, however as the upgrade proceeds, users may experience short periods of degradation (e.g. reconnection notification at the agent desktop, short delay updating Real Time Displays, 2-5 secs delay presenting a contact to an agent) during the release implementation window timeframe. The timing of the release implementation window is planned to eliminate degradation as much as possible.

Release Notes for Drop 68 is available HERE
Posted Apr 26, 2024 - 16:44 EDT
This scheduled maintenance affects: Avaya Experience Platform (AXP) (Voice - AsiaPacific (APAC), Email - AsiaPacific (APAC), Chat - AsiaPacific (APAC), Messaging - AsiaPacific (APAC), Analytics - Asiapacific (APAC), Social Connections - AsiaPacific (APAC), API Access - AsiaPacific (APAC)).
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