Avaya Experience Platform - INCIDENT - Europe (EU) Data Centre - Voice inbound and outbound services unavailable

Incident Report for Avaya Cloud Products

Resolved

This incident has been resolved.

Posted Sep 10, 2024 - 04:15 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 10, 2024 - 02:17 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 10, 2024 - 02:13 EDT

Investigating

Please be advised on this ongoing incident with Voice services on Europe/Middle East/Africa (EMEA) Data Centre. Currently, Inbound and outbound voice services are unavailable to customers on this Data Centre. We are investigating this issue.

Posted Sep 10, 2024 - 01:56 EDT

This incident affected: Avaya Experience Platform (AXP) (Voice - Europe (EU)).