Centered Block of Text

Avaya will be implementing a production control freeze period beginning Thursday, December 18th 2025 and ending Sunday, January 4th 2026. During this period no feature or tenant capabilities will be added; however, emergency service resolution will continue.

Please be advised of this planned maintenance activity for Avaya Experience Platform to Prod-NA Environment (North America Data Centre)

Scheduled Maintenance Report for Avaya Cloud Products

Completed

The scheduled maintenance has been completed.

Posted Apr 02, 2025 - 04:30 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Apr 02, 2025 - 02:30 EDT

Scheduled

Please be advised of this planned update release window on AXP Prod-NA Environment (North America Data Centre). During this update, you may experience a brief degradation in AXP services.

Posted Mar 28, 2025 - 16:30 EDT

This scheduled maintenance affected: Avaya Experience Platform Public (AXP Public) (Voice - North America (NA), Email - North America (NA), Chat - North America (NA), Messaging - North America (NA), Social Connections - North America (NA)).