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Avaya will be implementing a production control freeze period beginning Thursday, December 18th 2025 and ending Sunday, January 4th 2026. During this period no feature or tenant capabilities will be added; however, emergency service resolution will continue.

CCaaS Public OMNI - CHG0603599 - Prod-SA - Urgent Vendor Hot Fix

Scheduled Maintenance Report for Avaya Cloud Products

Completed

The scheduled maintenance has been completed.

Posted May 16, 2022 - 08:32 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted May 16, 2022 - 04:30 EDT

Scheduled

We will be undergoing urgent maintenance on Prod-SA during this time, customers may experience performance issues with our voice features.

Posted May 12, 2022 - 10:47 EDT