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SBC-MPC Verint Certificate Update – North America (NA) Region

Scheduled Maintenance Report for Avaya Cloud Products

Completed

The scheduled maintenance has been completed.
Posted Feb 13, 2026 - 07:00 EST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 13, 2026 - 01:00 EST

Scheduled

Overview: Avaya will be performing a routine infrastructure update to the SBC-MPC Verint Certificate within the North America environment. This maintenance ensures continued security compliance and seamless connectivity following a global root certificate authority (CA) update by Sectigo.

What is Changing: We are updating the trusted certificate chains to include the latest industry standards. This is a proactive measure to ensure that all communication trunks remain secure and functional well in advance of any legacy certificate expirations.

Service Availability: We do not anticipate any downtime for the Avaya Experience Platform during this activity.
Posted Feb 09, 2026 - 08:12 EST
This scheduled maintenance affected: Avaya Experience Platform Public (AXP Public) (Voice - North America (NA)).