Avaya will be implementing a production control freeze period beginning Thursday, December 18th 2025 and ending Sunday, January 4th 2026. During this period no feature or tenant capabilities will be added; however, emergency service resolution will continue.
Get email notifications whenever Avaya Cloud Products creates, updates or resolves an incident.
Get text message notifications whenever Avaya Cloud Products creates or resolves an incident.
Get incident updates and maintenance status messages in Slack.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 01, 2022 - 04:30 EDT
Scheduled
Please be advised of the monthly maintenance window required for CCaaS Omni Drop 16 release to Prod-SA Environment, which will cover feature and hotfix updates across Voice and Digital features, and Unified Client.
Full release notes will be published with a detailed overview of all items included in this release.