Unable to modify recording configuration in VCT

Incident Report for Avaya Cloud Products

Resolved

This issue where users were unable to modify recording configuration in VCT has been resolved and working fine.
Posted Jul 24, 2022 - 10:58 EDT

Update

Unable to modify recording configuration in VCT when linking or changing Dropbox or OneDrive account. Disabling recording works.
In case of any assistance required until the issue is fixed, do raise a support ticket. Thank You.
Posted Jul 23, 2022 - 09:51 EDT

Update

Unable to modify recording configuration in VCT when linking or changing Dropbox or OneDrive account. Disabling recording works.
In case of any assistance required until the issue is fixed, do raise a support ticket. Thank You.
Posted Jul 23, 2022 - 09:50 EDT

Investigating

Any changes to recording configuration is not working as per design. We are investigating the issue.
Posted Jul 22, 2022 - 12:53 EDT
This incident affected: Video consultation tool (Recording).
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