Unable to modify recording configuration in VCT
Incident Report for Avaya Cloud Products
Resolved
This issue where users were unable to modify recording configuration in VCT has been resolved and working fine.
Posted Jul 24, 2022 - 10:58 EDT
Update
Unable to modify recording configuration in VCT when linking or changing Dropbox or OneDrive account. Disabling recording works.
In case of any assistance required until the issue is fixed, do raise a support ticket. Thank You.
Posted Jul 23, 2022 - 09:51 EDT
Update
Unable to modify recording configuration in VCT when linking or changing Dropbox or OneDrive account. Disabling recording works.
In case of any assistance required until the issue is fixed, do raise a support ticket. Thank You.
Posted Jul 23, 2022 - 09:50 EDT
Investigating
Any changes to recording configuration is not working as per design. We are investigating the issue.
Posted Jul 22, 2022 - 12:53 EDT
This incident affected: Video consultation tool (Recording).