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AXP Public: agents may experience delays in workspaces

Incident Report for Avaya Cloud Products

Resolved

This incident has been resolved.

Posted Feb 03, 2026 - 15:25 EST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 03, 2026 - 14:06 EST

Identified

The issue has been identified and a fix is being implemented.

Posted Feb 03, 2026 - 14:02 EST

This incident affected: Avaya Experience Platform Public (AXP Public) (Voice - North America (NA), Email - North America (NA), Chat - North America (NA), Messaging - North America (NA)).