Avaya Experience Platform - Service Outage - Prod-EU (Europe/Middle East/Africa (EMEA) Data Centre) - Agents are unable to access Workspaces
Incident Report for Avaya Cloud Products
Resolved
This incident has been resolved.
Posted Jan 22, 2025 - 09:51 EST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jan 22, 2025 - 09:43 EST
Investigating
Workspaces is currently unavailable to users on Prod-EU (Europe/Middle East/Africa (EMEA) Data Centre). We are currently investigating the issue.
Posted Jan 22, 2025 - 09:09 EST
This incident affected: Avaya Experience Platform (AXP) (Voice - Europe (EU), Email - Europe (EU), Chat - Europe (EU), Messaging - Europe (EU), Analytics - Europe (EU), Social Connections - Europe (EU), API Access - Europe (EU), Preview Dialing - Europe (EU)).
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