Avaya Experience Platform - CHG0708740 - Europe/Middle East/Africa (EMEA) Data Centre - Drop 34 Feature Update
Scheduled Maintenance Report for Avaya Cloud Products
Completed
The scheduled maintenance has been completed.
Posted Jan 15, 2023 - 01:30 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 14, 2023 - 19:30 EST
Update
Release notes for Drop 34 is available at - https://download.avaya.com/css/public/documents/101084545
Posted Jan 09, 2023 - 14:46 EST
Scheduled
Please be advised of the Bi-Monthly Feature update release window for Avaya Experience Platform (Former Name - CCaaS Public OMNI), Drop 34 Release to Prod-EU Environment (Europe/Middle East/Africa (EMEA) Data Centre), which will cover feature and hotfix updates across Voice, Digital, and Workspaces.

This planned Feature update release does not require any downtime and is expected to be transparent to end users, however as the upgrade proceeds, users may experience short periods of degradation (e.g. reconnection notification at the agent desktop, short delay updating Real Time Displays, 2-5 secs delay presenting a contact to an agent) during the release implementation window timeframe. The timing of the release implementation window is planned to eliminate degradation as much as possible.

Full release notes will be published with a detailed overview of all items included in this release.
Posted Jan 05, 2023 - 11:19 EST
This scheduled maintenance affected: Avaya Experience Platform (AXP) (Voice - Europe (EU), Email - Europe (EU), Chat - Europe (EU), Messaging - Europe (EU)).